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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. Which of the following combination of Drive Module Status Lights and Drive Module Activity Lights should you look for before you can safely remove a module from an Xserve G5?

A) Status light ON, activity Light OFF
B) Status light OFF, activity light ON
C) Both lights OFF
D) Both lights ON

2. A customer states that she sees an error message appear when she opens her Web browser with her iMac (USB 2.0) using dial-up Internet service. The message displayed in the Web browser is "The specified server could not be found." When she attempts to access the same Web page a second time the Web page is loaded without a problem. Which of the following is the BEST explanation for what is happening?

A) The Web browser is configured to only access Web pages when reloaded.
B) The iMac needs to warm up before it can access the Web page.
C) The iMac's dial-up modem is configured for extra error correction resulting in the delay.
D) The Web browser attempted to load the page before the iMac's dial-up modem had finished connecting to the Internet Service Provider.

3. "In Apple Hardware Test, what does an error code of ""mem_X/X"" signify?

A) It signifies that Apple Hardware Test requires more memory.
B) It signifies that all memory slots are occupied.
C) It signifies that memory should be replaced.
D) It signifies that test results have been memorized.

4. Which of the following is NOT a valid power saving technique in recent Macintosh computers?

A) Quit all the communications applications that may use the modem.
B) Use wireless networks instead of wired networks.
C) Activate the automatic display sleeping.
D) Activate the automatic hard disk sleep.
E) Set up locations optimized for different environments.

5. Which THREE of the following items are appropriate to use for ESD prevention? SELECT THREE

A) Metal work surface
B) CRT discharge tool
C) Static-shielding bags
D) Grounded work mat
E) Wrist strap and cord

Solutions: