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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Core Architecture | 20% | - Component roles and interactions - Deployment models - System architecture overview |
| Topic 2: Avaya Aura Core Components | 25% | - Communication Manager - System Manager - Media Server and Gateways - Session Manager |
| Topic 3: Call and Message Flows | 20% | - Registration and authentication - SIP trunking and interworking - Call routing and session management |
| Topic 4: Maintenance, Troubleshooting & Recovery | 15% | - Fault isolation and resolution - Monitoring and logging - Backup, restore and disaster recovery |
| Topic 5: Fundamental Voice Network Processes & Standards | 20% | - RTP/media streams - QoS and voice quality - SIP protocol fundamentals |
Avaya Aura® Core Components Support Certified Sample Questions:
Question 1
What do SIP messages captured using the traceSM with "a=showSM" option display as opposed to a regular SIP trace?
A. The message flow details from the SM100 to the SIP registrar
B. The message flow details from the network to the SIP container
C. The message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
D. The message flow details from the SM100 to Avaya Aura Communication Manager (CM)
E. The message flow details from SM100 to the PPM servlet
Question 2
What is the function of a Virtual Network Region?
A. It makes DSP resources available in other Network Regions.
B. It enables the use of different codecs between Network Regions.
C. It allows Inter-Gateway Alternate Routing (IGAR).
D. It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.
E. It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.
Question 3
You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)
A. Status trunk
B. List trace station
C. Status signaling group
D. Show entity-links
E. List network-interfaces
F. statapp
G. Display link-monitoring
H. Status health
Question 4
During installation, the Trust Management Service establishes trust between different entities through the exchange of security certificates. Which three entities does the Trust Management Service establish trust between?
A. Certificate Authority
B. Media Gateway Controller
C. Identity Management
D. Communication Manager
E. Session Manager
F. System Manager
Question 5
What happens if Session Manager cannot find a matching SIP Communication Profile for a user in its SIP registry when that user tries to make a SIP call?
A. Network Routing Policy (NRP) is consulted for further routing instructions.
B. The caller receives a busy tone.
C. The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
D. Session Manager attempts to create a new SIP Communication Profile for the user.
E. The call is routed to voicemail to check if the extension is associated with a mailbox.
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A,B,C,D | Question 4 Answer: A,D,E | Question 5 Answer: A |




