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Oracle Utilities Customer Care and Billing 2 Essentials
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Oracle Utilities Customer Care and Billing 2 Essentials
Preparation Guide for Oracle 1z0-562 Certification Exam
Introduction
The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
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The Oracle 1z0-562 Certification Exam is targeted to the candidates having experience of working with Oracle Customer Care and Billing technology and looking to pursue a career as an OCS implementation specialist in the field of Oracle Customer Care and Billing technology.
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Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Interfaces | - External System Integration - Inbound and Outbound Data Interfaces |
| Topic 2: Meter-to-Cash Process | - Revenue Management Flow - Usage Processing |
| Topic 3: Billing and Invoicing | - Billing Cycles and Processing - Bill Calculation and Adjustment |
| Topic 4: Security and Administration | - System Administration Basics - User Roles and Access Control |
| Topic 5: Oracle Utilities Customer Care and Billing Overview | - System Architecture and Core Components - Business Processes Overview |
| Topic 6: Customer Management | - Customer Data and Account Structure - Service Agreements and Account Setup |
| Topic 7: Rates and Pricing | - Pricing Rules and Structures - Rate Configuration |
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