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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search .
How do you configure the data storage in the application to implement the requirement?

A) Configure a static list of the make, model, and year vehicles.
B) Configure a data page to store the make, model, and year data.
C) Configure a connection to a system of record using the External Database Mapping Wizard.
D) Configure a local data storage of the make, model, and year of the vehicle.

2. A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

A) Summarize the regional cost centers by count.
B) Filter the results so that the report includes only cost center and purchase requests.
C) Summarize the purchase requests column by count.
D) Use the purchase requests column to group the cost centers.

3. Which two requirements demonstrate the need to configure correspondence? (Choose Two)

A) Text the customer with status changes in an insurance claim.
B) Assign a new insurance claim to a case worker to process.
C) Fax a new insurance claim to the auto repair shop.
D) Phone a customer for additional information about the caw.

4. DRAG DROP
Select each description on the left and drag it to the correct property mode on the right.

5. The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A) Verification C Repair
B) Review
C) Submission

Solutions: