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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Align each story to the implementation vision.
B) Assign a priority to each story.
C) Include configuration instructions on each story.
D) Associate an epic to each story.

2. A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A) Multiple custom Address fields
B) Multiple Contact Point Address records
C) Multiple Person Account records

3. A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?

A) The Power of Us Program pages
B) The Salesforce Commons Program pages
C) Trailhead Academy

4. What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?

A) Customizable Rollups
B) My Domain
C) Delegated Administration
D) Custom triggers

5. A nonprofit organization uses Action Plans to guide its work on client Care Plans. The organization needs to add more tasks to an active Action Plan Template. What should the organization do to update the Action Plan Template in Nonprofit Cloud?

A) Clone the Action Plan Template, select "Let users add items to action plans", and then publish the template.
B) Clone the Action Plan Template, add tasks, and then publish the template.
C) Deactivate the Action Plan Template, add tasks, and then publish the template.

Solutions: